Our Customers
Retailers
Birchwood recognises that independent retailers have unique needs. Our commitment is to provide a smooth experience from start to finish, complete with all-encompassing support for every aspect of your company and help you stand out from the competition. Find out why Birchwood is the best option for you.
Overview
At Birchwood, we have a very clear mission: to offer a seamless and convenient experience by offering a large selection and unwavering quality, all while
providing top-notch customer service.
Limitless Design
Our versatile product matrixes, on-trend collections, and accessories are all available.
Affordable Options for All Budgets
With our "Good, Better, Best" line, Birchwood offers quality and value at every price point to suit all budgets.
Easily upsell
With Birchwood's personalised Made to Order options and our innovative "Beyond the Kitchen" idea, discover endless potential for upselling.
Design without limits
Count on Birchwood's expansive Ex-Stock offerings and industry-leading lead times to fortify your business with unparalleled reliability and agility.
Embrace the "Fit and forget" philosophy.
With Birchwood, adopt a "Fit and Forget" mindset, assured by quality materials sourced from world-class supply chains.
Order Anytime, Anywhere
With Birchwood's user-friendly online ordering platform, enjoy the ease of ordering whenever you choose day or night.
Let's fill the blanks.
Let Birchwood fill the gaps in your business, from sales to training, ensuring a smooth experience every step of the way.
Exceptional service
With Birchwood, you will receive great care at every turn, guaranteeing a smooth purchasing experience.
Customer service
At Birchwood, we're committed to delivering exceptional customer service. Grounded in our core values of openness, honesty, respect, teamwork, and accountability, our dedicated team provides the following support to our retailers:
- Get calls in person from our Area Sales Managers.
- Receive regular updates from our business development executives or key account managers to stay updated.
- Expect prompt responses and resolutions to any inquiries or concerns.
- Continuous internal learning and development yields accurate and complete information.
- Long-term employees who are well familiar with your business.
Sales & marketing support
A wide range of services from Birchwood are available to help you grow your company and increase revenue. All of the following are areas in which our committed internal teams are proficient and prepared to assist you in realising the full potential of your business:
- Product Training.
- Technical Assistance for Products.
- Design Showcase Assistance.
- Strategic Business Promotion Advice.
- Product Sample Concierge.
- Bulk Order Benefits.
Design services for showroom displays
Birchwood presents an exclusive in-house design service, tailored to help retailers craft captivating and commercially effective showroom displays. This offering enables retailers to:
- To maximise traction, replicate imagery within your showroom.
- Include layout ideas for living rooms, boot rooms, home offices, and complimentary standalone furniture.
- Get advice on the newest finishes, colors, materials, and product trends.
Birchwood Interior's comprehensive approach extends beyond mere endorsement; we actively collaborate with retailers to enhance their visibility and profitability. Join us in empowering independent retailers to thrive and make a lasting impact in the marketplace.
- Birchwood Interior: Leading the way for independent retailers in the UK & Ireland.
- Elevate your home with Birchwood Interior's exceptional design solutions.
- Grow your business with our market-leading consumer brand.
- Endorse your expertise with Birchwood Interior's endorsement.
- Enriching living spaces, one design at a time.
- Embrace excellence with Birchwood Interior's curated selection.
- Your ultimate destination for style, quality, and innovation.
BIRCHWOOD partner program
Selected retailers can also avail of our acclaimed BIRCHWOOD Partner Programme which offers a level of exclusivity and
various free benefits designed to help grow their business and maximise commercial opportunities.
Increased conversions
A dedicated lead generation profile on
Marketing opportunities
Opportunities throughout the year to be featured across BIRCHOOD marketing campaigns.
Brand awareness
Showcase your latest projects to thousands of engaged end consumers.
TESTIMONIALS
Listen to our trade clients opinions
Apply for a trade account
Start paving your unique path to success and add tangible value to your
business today:
- Personalised account management
- Regional sales manager assistance
- Available inventory offerings
- Same-day order fulfillment
- Award-winning provider
- Top-notch supply chain
Find your
nearest retailer
Our independent retailers are ready to offer guidance to homeowners seeking to update their kitchen, bedroom, or any other space in their house.
